We stand behind all of our products and your satisfaction is very important to us. All purchases made from REAL Entrepreneur (Pty) Ltd (including all related website properties, sales over the phone, and live event on-site purchases etc.,) are covered by the following terms and conditions.
I agree that by purchasing from The REAL Entrepreneur (Pty) Ltd (hereafter referred to as The REAL ENT) the Seminar or Coaching Services offered, I hereby acknowledge and agree that I have read and understood all the terms and conditions contained in this online document and I agree that this online purchase together with these Terms and Conditions form a contract between myself and The REAL ENT.
I acknowledge that if I pay in installments, an additional fee may be incurred in the fees due and/or owing. All payments will be made without set off, deduction or counterclaim unless otherwise agreed upon with you. Should I not pay to you an installment sum by the Installment Payment Date as agreed, then all monies owing by me to you shall become due and owing, and must immediately be paid to you without setoff or deduction nor counterclaim and without need for further demand.
COOLING OFF PERIOD:
This agreement shall be voided if I advise The REAL ENT in writing, within five (5) working days (“Cooling Off Period”) of signing the Application Form, that I no longer wish to receive the Seminar/Coaching Services, by delivering or sending (including by electronic mail) a written cancellation notice to email@example.com and have received acknowledgement of receipt of my cancellation by The REAL ENT. Should I wish to cancel within the 5-Day Cooling Off Period, I will only be refunded 90% of the monies of which I have paid to The REAL ENT under this Agreement within ten (10) working days from the date of receipt of such cancellation notice. I will also be required to return any products or merchandise provided to me at the event upon my payment. This will need to be returned to The REAL ENT via courier or hand-delivered at my own cost and in its original condition and packaging or I will be billed accordingly for the products or merchandise prior to any refunds being done to me.
I will not be entitled to and I will not claim a refund after the end of the Cooling Off Period. In addition to, and for the avoidance of doubt, The REAL ENT shall not refund any sums to me as a result of my late arrival to, non-attendance of, or withdrawal from the Services for any reason whatsoever. No refund will be applicable or payable after the end of the 5-Day Cooling Off Period. Should the Seminar/Coaching Service I am applying for occur within the 5-Day Cooling Off Period then this ‘cancellation window’ will not apply.
I understand that The REAL ENT may cancel the Seminar Services for any reason whatsoever by providing me written notice. I hereby agree that in the event that the Seminar Services are cancelled by The REAL ENT, I am only entitled to a full refund of the payment I have made to The REAL ENT free of any interest and charges, and that I will not be entitled to claim against The REAL ENT for any other costs, expenses, losses, damages or liabilities which I may have incurred or suffered as a result of such a cancellation. I further acknowledge that The REAL ENT shall have no further liability to me in respect to the cancellation.
All live event tickets are non-refundable, with no exceptions. However, all tickets are 100% Guaranteed RISK-FREE. If for any reason you are unable to attend, you can request a 100% credit at our online store or you may use the credit for a future live event. All tickets are transferable. Please contact our Customer Experience Department on firstname.lastname@example.org or +27 71 604 2199 during the hours of 8 AM - 5 PM CAT Monday through Friday for regarding all ticket questions.
3RD PARTY LIVE EVENTS OR ONLINE PRODUCTS
Any live events that are fulfilled by 3rd party suppliers are non-refundable, with no exceptions. However, all tickets are 100% Guaranteed RISK-FREE. If for any reason you are unable to attend, you can request a 100% credit at our online store or you may use the credit for a future live event. All tickets are transferable. Please contact our Customer Experience Department on email@example.com or +27 71 604 2199 during the hours of 8 AM - 5 PM CAT Monday through Friday regarding all ticket questions. Installment Options If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to Real Ent and will not be refunded. Access to any digital product or platform will be removed.